Healthcare Industry

AI Automation for Better Care

Streamline clinical and administrative workflows, reduce physician burnout, ensure compliance, and improve patient outcomes with Blackstone's intelligent automation platform for healthcare.

Explore Use Cases Request Healthcare Demo

Automated Patient Journey

HIPAA Compliant

PATIENT FLOW OPTIMIZATION

Patient Wait Time

-43%

Reduced

Admin Burden

-60%

Less Paperwork

Claim Accuracy

AI validation increased clean claim rate to 98.5%.

Appt Reminder Sent

Healthcare Advantage

Improve Outcomes, Enhance Efficiency

Leverage AI automation to address key healthcare challenges, from reducing administrative overhead to enabling more time for patient care.

Reduce Administrative Burden

Automate up to 60% of repetitive administrative tasks like scheduling, billing, and documentation, freeing up clinical staff to focus on patient care.

60% Reduction

Accelerate Patient Throughput

Optimize patient journeys from intake to discharge. Reduce wait times by 40% and improve resource utilization through intelligent scheduling and workflow automation.

-40% Wait Time

Improve Data Accuracy & Compliance

Achieve over 98% accuracy in data extraction from patient records and claims. Ensure HIPAA compliance with built-in security and automated audit trails.

98%+ Accuracy

Platform Capabilities for Healthcare

AI Solutions Purpose-Built for Healthcare

Our platform incorporates features specifically designed to handle the complexities and compliance demands of the healthcare sector.

HIPAA-Compliant Document Processing

Securely automate data extraction from patient records, EOBs, claims, lab reports, and referral forms, while maintaining strict adherence to HIPAA regulations.

PHI detection and automated redaction
Secure data handling and encryption
Integration with EHR/EMR systems

Clinical & Administrative Workflow Optimization

Use process discovery to map patient journeys and administrative flows. Automate scheduling, prior authorizations, billing cycles, and referral management with our No-Code builder.

Automated appointment reminders & rescheduling
Intelligent routing of patient inquiries
Revenue Cycle Management (RCM) automation

Intelligent Patient Engagement

Deploy conversational AI for appointment scheduling, pre-visit intake, medication reminders, and answering common patient questions, improving access and satisfaction.

AI-powered virtual assistants for patients
Automated follow-up communication
Integration with patient portals

Healthcare Performance Analytics

Monitor key operational metrics like patient wait times, resource utilization, claims denial rates, and readmission rates. Identify trends and optimization opportunities.

Real-time operational dashboards
Predictive analytics for patient flow
Reporting for quality measures and compliance

Industry Applications

Key Use Cases for Healthcare

Automate and optimize critical processes across the patient journey and administrative functions.

Patient Intake & Registration

Automate form completion via chatbots, extract data from IDs and insurance cards, verify eligibility, and update EHR systems seamlessly.

Impact: -50% Registration Time

Medical Claims Processing

Automate claim submission, data extraction from EOBs, validation against payer rules, denial management, and payment posting to accelerate revenue cycle.

Impact: +98% Clean Claim Rate

Appointment Scheduling & Reminders

Enable patients to schedule appointments via chatbots, automate reminders via preferred channels (SMS, email), and handle cancellations/rescheduling.

Impact: -25% No-Show Rate

Prior Authorization Automation

Automate the collection of necessary clinical documentation, submission to payer portals, and status tracking for prior authorizations, reducing delays in care.

Impact: Faster Treatment Approvals

Clinical Documentation Improvement (CDI)

Use NLP to analyze clinical notes, identify documentation gaps or inconsistencies, and prompt physicians for clarification, improving coding accuracy and quality reporting.

Impact: Reduced Physician Burnout

Revenue Cycle Management (RCM)

Automate tasks across the entire RCM process, from charge capture and coding validation to denial management and patient collections, accelerating cash flow.

Impact: -15% Days Sales Outstanding

Healthcare Innovation

Healthcare Automation Potential

Our AI platform is designed to transform healthcare operations, enhance patient experiences, and reduce administrative burden.

Healthcare Solutions Platform

Streamlined Healthcare Operations

Our healthcare automation platform leverages AI to transform patient intake and claims processing workflows. Based on industry standards and early implementations, healthcare providers can expect significant improvements in operational efficiency, patient experience, and cost savings.

Potential Patient Registration Time Savings 40-60%

Estimated Claim Denial Rate Improvement 20-30%

Implementation Timeframe 8-12 weeks

Schedule a Healthcare Demo